With a background in mediation and facilitation, Kim has held management and leadership positions in both the public and private sectors, in areas that have included local government, area health boards, education, and the legal sector.

She worked for 16 years in the Emergency Department, and saw and experienced first hand people’s behaviour when faced with adversity and trauma in their lives. This gave her a deep understanding of the issues that people face on a daily basis.

Her ability to connect with people from all walks of life with understanding and respect, and an innate ability to cut through the noise and get to the heart of the issue, enables her to be a strong and effective mediator and facilitator She is a professional member of the Resolution Institute, and trained in Alternative Dispute Resolution (ADR) by (Resolution Institute)